Online Prescription Refills
New Prescriptions Online
Existing Prescriptions Refills
Prescription Refill FAQ
Prescription Policies
A Note About Antibiotics
New Prescriptions Online
Request a new prescription online. Our board-certified providers can prescribe medications including antibiotics, birth control, antidepressants, hypertension medication, and more. Online visits take about 15 minutes.
Existing Prescription Refills
Get your online prescription refills by speaking with a virtual provider. Our providers can write an online prescription refill after a medical evaluation on our platform. Your medication refills will be electronically sent to your nearest pharmacy. Still have questions? Visit our Prescription FAQ section for more information.
Prescription Policy
Our medical providers are able to prescribe a wide range of drugs, which can be useful for treating infections, allergies and other minor health concerns.
​
Symbios Health Connect medical providers do not prescribe elective medications, certain anticonvulsants, narcotic pain relievers, or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law. Review the DEA Controlled Substances Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance.
​
Providers generally do not prescribe more than a 90-day refill within a 6-month period. Through consultations, we treat the majority of common medical conditions, however, a small number of cases require an in-person visit for complete care. Patients, please be informed that Symbios Health Connect, LLC is not a replacement for your primary care provider or annual office check-ups.
Men's & Women's Health Prescription Policy
Through our men’s and women’s health visits you can consult with a medical provider for common men’s and women’s health conditions including but not limited to erectile dysfunction, hair loss, birth control and STIs. Please note, Symbios Health Connect (SHC) is not an online pharmacy. Prescriptions are submitted electronically and are available for purchase and pick-up at your local pharmacy.
Our medical providers do not prescribe certain anticonvulsants, narcotic pain relievers, or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law.
Review the DEA Controlled Substances Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance.
If our medical provider determines that tests (e.g., laboratory tests, EKG, other diagnostic tests) are needed prior to prescribing the medication, the patient is responsible for following up in person for the tests with an in-person provider*. Certain labs may be order through us. But the patient resumes full responsibility for the cost and a mode of transportation to get to the lab.
Psychiatry Prescription Policy
​With Symbios Health Connect you can consult a psychiatric provider online and receive personalized treatment, including prescriptions when medically necessary. Please note, Symbios Health Connect is not a psychiatric practice. However, less complex psychiatric disorders such as depression, anxiety, and ADHD, can be treated. Please note, Symbios Health Connect is not an online pharmacy. Prescriptions are submitted electronically and are available for purchase and pick-up at your local pharmacy or through a mail-order pharmacy.
​Please note, refills for prescriptions by a prescribing provider outside of Symbios Health Connect will not be honored. However, if an initial assessment has been completed by a Symbios Health Connect prescribing provider, and the patient is actively following their medication regimen/treatment plan, the patient can request a medication management visit within the window of the original prescribing period.
Symbios Health Connect psychiatry visits treat the majority of common behavioral health issues, however, more complex cases will need to an in-person evaluation or a psychiatric telehealth medical provider.
If your provider determines that tests (e.g., laboratory tests, EKG, other diagnostic tests) are needed prior to prescribing the medication, the patient is responsible for following up in person for the tests.
​Symbios Health Connect providers will not prescribe elective medications, or other drugs listed as a controlled substance by the U.S. Drug Enforcement Agency or regulated under State Law. Review the DEA Controlled Substance Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance.
A Note About Antibiotics
Many ailments we treat are caused by infections, some of which are due to viruses or other pathogens, which do not respond to antibiotics.
Antibiotics are only effective against bacterial infections and are not always the answer to infections. The more antibiotics are used when not medically necessary, the more likely bacteria become resistant to such medication, making future treatment of bacterial infections more difficult and expensive.
As a result, your SHC provider may present a treatment plan that includes symptom relief for non-bacterial infections, rather than a prescription for antibiotics.